Exchange Policy

At Emerald Clothing, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a 7-day Exchange Policy. This means you have 7 days from the date of receiving your item to request an exchange.

Eligibility for Exchange

To qualify for an exchange:

• The item must be in the same condition as received.

• It must be unworn, unused, with all original tags attached, and in its original packaging.

• You must provide the receipt or proof of purchase.

How to Request an Exchange

• To initiate an exchange, please contact us at:
  📧 emerald.pk0011@gmail.com
  📞 +92 300-0660798

Our team will guide you through the process and provide the necessary details for your exchange.

Important Notes

• Exchanges are processed for items of equal value. If the new item has a price difference, you may need to pay the balance amount.

• We do not accept returns (refunds are not offered). Only size/style exchanges are applicable.

• Customers are responsible for the cost of shipping the item back to us (unless the product delivered was defective or incorrect).