Privacy Policy
This Privacy Policy describes how Emerald Clothing (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://emeraldclothing.pk/ (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, security questions and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser information, network connection details, IP address and other information regarding your interaction with the Site.
Information We Obtain from Third Parties
We may obtain information about you from vendors and service providers who support our Site and Services, such as:
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Shopify (store platform support).
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Payment processors (e.g., bank account, credit or debit card information, billing address).
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Advertising and analytics partners using cookies, pixels, or other tracking technologies.
How We Use Your Personal Information
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Providing Products and Services: To process payments, fulfill orders, manage accounts, arrange shipping, handle returns/exchanges, and provide related services.
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Marketing and Advertising: To send marketing and promotional communications, and show you advertisements tailored to your interests.
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Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or illegal activity.
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Communication & Service Improvement: To respond to inquiries, provide customer support, and improve services.
Cookies
We use cookies and similar technologies to operate and improve our Site. Cookies help remember preferences, run analytics, and optimize your shopping experience.
You can disable cookies in your browser settings, but this may impact the functionality of the Site.
How We Disclose Personal Information
We may share your information in the following cases:
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With vendors and service providers (e.g., payment processors, fulfillment and shipping, customer support).
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With business and marketing partners.
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If required by law (e.g., subpoenas, legal obligations).
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In connection with business transactions such as mergers or restructuring.
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With your consent, when you direct us to share information (e.g., shipping partners or social media integrations).
User Generated Content
If you submit reviews or other public content, it will be visible to others. Please be cautious when sharing personal information publicly.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security of those sites. Please review their policies when visiting.
Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
Emerald Clothing
📧 Email: emerald.pk0011@gmail.com
📞 Phone: +92 300-0660798
🌐 Website: https://emeraldclothing.pk/